We ship to all 50 states. All orders are shipped with a UPS tracking number. Always free shipping for orders over US $200. During sale periods and promotions the delivery time may be longer than normal.
Return
Alix will accept exchanges and returns of unworn and unwashed garments within 30 days of the date of purchase (14 days during the sales period), on presentation of the original till receipt at any store where the corresponding collection is available within the country of purchase.
Your return will usually be processed within a week to a week and a half. We’ll send you a Return Notification email to notify you once the return has been completed. Please allow 1-14 business days for refunds to be received to the original form of payment once the return has been processed.
Help
Give us a shout if you have any other questions and/or concerns.
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Very Good customer support. Immediate response. Theme Looks great.
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Quick and decisive in technical assistance!
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I have been a Themeforest customer since November 2017. This Author has the best support they have ever given me